Shipping Policy
Thank you for choosing rizzcostumes.com for your costume needs! We aim to provide the best service possible to ensure your order arrives promptly and securely.
Shipping Destinations
We ship costume items worldwide, ensuring that customers from various locations can enjoy our products. Whether you're in North America, Europe, Asia, or anywhere else, we've got you covered.
Processing Time
A confirmation email will be sent to you once the order is authorized and verified. At the same time, we start to process your order.
Orders are typically processed within 2-5 business days after payment confirmation. During peak seasons or holidays, processing times may vary, but we strive to dispatch your order as quickly as possible.
We'll ship out the parcel very soon after the order prepared , and a shipping information notification email will be sent to you.
Shipping Methods
We offer several shipping methods to accommodate your needs:
1. Standard Shipping: Estimated delivery within 11-15 days, depending on the destination.
2. Expedited Shipping: Estimated delivery within 5-7 days, depending on the destination.
Shipping Policies in different Areas
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your location. You can view the shipping costs at the checkout before completing your purchase.
1. North America (United Stated and Canada) Shipping Policy
| Standard Shipping | Expedited Shipping | |
| Shipping Time | 11 - 15 days | 5 - 7 days |
| Shipping Cost |
0.01 - 0.5kg $4.99
|
0.01 - 0.5kg $16 0.51 - 1kg $21 |
Remind: When you are checking out, the shipping cost will be automatically calculated according to the above table.
2. Europe Shipping Policy
Standard shipping : 8 - 15 working days shipping time. Cost : $5.99 per order ;
Expedited Shipping : 6 - 8 days shipping time. Cost : the same as the United State (Please see the table above)
3. Australia and Japan Shipping Policy
Standard shipping : 8 - 15 working days shipping time. Cost : $5.99 per order ;
Expedited Shipping : 5 - 10 days to arrive. Cost : the same as the United State (Please see the table above)
4. Other International Countries Shipping Policy:
Standard shipping : 8 - 20 working days shipping time depend on your area. Cost : Automatically calculated when you checking out ;
If you have any issue about the shipping, we're ready for help , service@rizzcostumes.com.
Incomplete or Incorrect Addresses:
It is the customer's responsibility to provide accurate and complete shipping information. Please double-check your shipping address before completing your purchase. In the event of an incomplete or incorrect address provided by the customer resulting in a failed delivery, additional shipping charges may apply for reshipment.
Changing the Shipping Address:
We can only help you change the shipping address before the order shipped out
After order shipped out, customer need to contact the shipping company to change shipping address
Tracking Information:
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date. Of course, you can also send e-mail to service@rizzcostumes.com to check your shipping and delivering process. We'll reply you in 24h.
Thank you for shopping with rizzcostumes.com! We appreciate your support and hope you enjoy your costume items. If you need any help from us, please email service@rizzcostumes.com.